WORKFORCE PERFORMANCE PLATFORM - GCC
Your people are your biggest cost. Make them your biggest asset.
Support employees with a platform that connects the employee app, HR dashboards, and real world activation.
85%+
Avg employee activation rate
6-10%
Industry EAP average (EAPA)
Avg annual saving / 500 employees
AED 1.9M
TRUSTED BY
WHAT IS AN EAP?
Employee Assistance Programme — for every employee in your workforce
An Employee Assistance Programme (EAP) is an employer-funded confidential support service that gives every employee access to professional counselling, mental health resources and wellbeing guidance — at no cost to the employee. VIWELL’s EAP goes further: it combines clinical support with daily digital engagement, real-world events and multilingual access — designed for the realities of UAE workforce demographics.
Mental health counselling
Short-term counselling and CBT with qualified professionals. Available in Arabic and English. 24/7 access inside the app.
Daily digital wellbeing tools
Check-ins, 1,500+ bilingual content resources, challenges and VI-personalised nudges — keeping employees engaged proactively.
Financial and legal support
Practical guidance for debt, budgeting, legal issues and life management challenges — in the employee’s language.
VIWELL Engage events
Real-world events — runs, workshops, group classes, community campaigns — connecting digital EAP participation to physical experiences.
Work-life balance coaching
Stress management, relationship support, parenting resources and personal development — culturally relevant to GCC workforces.
HR dashboard and reporting
Real-time team-level engagement data. DOH audit-ready exports. No individual data ever exposed to the employer.
85%+
24/7
VIWELL activation rate
Clinical support access
vs. 5–10% industry EAP average (EAPA/SHRM 2023)
Bilingual — Arabic and English
عربي + EN
12B
Arabic and English
One of the only EAPs in GCC fully bilingual
Working days lost annually
Depression and anxiety — WHO, 2024
HOW VIWELL EAP WORKS
Proactive support, not just a helpline when things go wrong
VIWELL's EAP keeps employees supported before, during and after any challenge, embedded in the same platform they use every day.
Prevention: daily engagement before crisis
Check-ins, content and VIWELL Engage events keep employees connected to their wellbeing every day with personalized support.
Early detection: burnout signals before resignation
VI detects early stress signals at team level and alerts HR to risk areas before burnout becomes absenteeism or turnover.
Clinical access: in Arabic and English, in-app
Employees access 24/7 counselling, CBT and crisis support directly inside VIWELL in their language with no separate helpline needed.
HR reporting: data your leadership can act on
Real-time dashboard with team wellbeing trends and DOH audit-ready reports for leadership action.
HOW VIWELL EAP WORKS
Built for trust and compliance
Confidentiality at every layer
Individual data is never shared with employer. HR sees only anonymized aggregate and team-level data with full privacy protection.
Culturally relevant: not Western by default
All content, counsellors and clinical pathways are produced for GCC workforce demographics, not translated from English-first model.
Built for every role: office to blue-collar
VIWELL Engage reaches employees who may not engage with digital apps alone through events, group challenges and community programs.
DOH compliance included
Every employee interaction is recorded with one-click DOH audit export automatically documenting compliance beyond phone policy requirements.
VIWELL ENGAGE
One of the only EAPs in the GCC available in Arabic
In a region where Arabic is the language of trust, most EAPs still operate in English only. VIWELL is fully bilingual — clinical support, counsellors and every platform feature available in Arabic and English, with no reduction in quality between languages.
Employees experienced high stress the previous day
The scale of workplace mental health challenges demands proactive, accessible, multilingual support.
Source: Gallup Global Workplace Report, 2025
Working days lost to depression and anxiety annually
The economic cost of untreated mental health is direct. Proactive EAP reduces this burden.
Source: WHO Mental Health at Work, 2024
VIWELL activation rate
Achieved because support is embedded in a daily-use platform — not a separate helpline employees must seek out.
Source: VIWELL platform data
Full platform, full clinical support, full content library — in Arabic and English. No features reserved for one language. No translation compromise.
See VIWELL EAP in 30 minutes.
A VIWELL clinical specialist will walk you through the platform, show you what Arabic-language support looks like in practice, and build a deployment plan for your workforce.
No commitment. Reply within 24 hours.
PRIVACY BY DESIGN
Confidentiality built into every layer
Employees engage more when they trust the support is private. VIWELL’s privacy architecture is built to make that trust non-negotiable.
Individual data never shared with employer
HR only ever sees anonymised aggregate data at team level. No individual identifying information is accessible to management — regardless of role or seniority.
Anonymous clinical access
Employees access counselling and CBT through VIWELL without employer visibility. The clinical pathway is entirely private — inside the app they use every day.
Aggregate-only HR reporting
The HR dashboard shows team-level trends, participation rates and wellbeing heat maps — with no individual employee data. DOH exports follow the same privacy standard.
FAQ
Frequently asked questions
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An Employee Assistance Programme (EAP) is an employer-sponsored wellbeing solution that gives employees confidential access to counselling, mental health support and wellbeing resources. EAPs help organisations improve employee wellbeing, workforce engagement and workplace support accessibility.
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VIWELL combines proactive wellbeing engagement, bilingual clinical support and workforce wellbeing insights inside one connected platform. Employees can access wellbeing tools, counselling support and educational resources directly through the platform, while HR teams receive anonymised workforce-level reporting.
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Yes. Employees can access confidential counselling and mental health support directly through the VIWELL platform. Support is available in both Arabic and English through qualified professionals.
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Yes. Employee confidentiality is protected at every level of the platform. Individual employee data is never shared with employers. HR teams only receive anonymised and aggregate workforce wellbeing insights.
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Yes. VIWELL provides a fully bilingual experience across counselling support, wellbeing content, employee communications and platform access. Employees can access support comfortably in either Arabic or English.
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Yes. VIWELL is designed for diverse workforce environments, including corporate teams, healthcare staff, frontline employees and blue-collar workforces across the UAE and GCC.
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VIWELL includes workforce wellbeing reporting, mental health accessibility tools and DOH-ready reporting capabilities designed for UAE and GCC organisations.
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Unlike traditional EAPs that focus primarily on reactive helpline support, VIWELL combines proactive wellbeing engagement, bilingual clinical support, workforce analytics and daily employee engagement inside one connected platform designed specifically for GCC workforce needs.
Still have questions?
Speak with a VIWELL specialist to explore the right Employee Assistance Programme for your workforce.