WORKFORCE PERFORMANCE PLATFORM - GCC

Your people are your biggest cost. Make them your biggest asset.

Support employees with a platform that connects the employee app, HR dashboards, and real world activation.

85%+

Avg employee activation rate

6-10%

Industry EAP average (EAPA)

Avg annual saving / 500 employees

AED 1.9M

TRUSTED BY

WHAT IS AN EAP?

Employee Assistance Programme — for every employee in your workforce

An Employee Assistance Programme (EAP) is an employer-funded confidential support service that gives every employee access to professional counselling, mental health resources and wellbeing guidance — at no cost to the employee. VIWELL’s EAP goes further: it combines clinical support with daily digital engagement, real-world events and multilingual access — designed for the realities of UAE workforce demographics.

Mental health counselling

Short-term counselling and CBT with qualified professionals. Available in Arabic and English. 24/7 access inside the app.

Daily digital wellbeing tools

Check-ins, 1,500+ bilingual content resources, challenges and VI-personalised nudges — keeping employees engaged proactively.

Financial and legal support

Practical guidance for debt, budgeting, legal issues and life management challenges — in the employee’s language.

VIWELL Engage events

Real-world events — runs, workshops, group classes, community campaigns — connecting digital EAP participation to physical experiences.

Work-life balance coaching

Stress management, relationship support, parenting resources and personal development — culturally relevant to GCC workforces.

HR dashboard and reporting

Real-time team-level engagement data. DOH audit-ready exports. No individual data ever exposed to the employer.

85%+

VIWELL activation rate

24/7

Clinical support access

vs 5–10% industry EAP average (EAPA/SHRM 2023)

Bilingual — Arabic and English

عربي + EN

Arabic and English

One of the only EAPs in GCC fully bilingual

Depression and anxiety — WHO, 2024

12B

Working days lost annually

VIWELL ENGAGE

One of the only EAPs in the GCC available in Arabic

In a region where Arabic is the language of trust, most EAPs still operate in English only. VIWELL is fully bilingual — clinical support, counsellors and every platform feature available in Arabic and English, with no reduction in quality between languages.

Full platform, full clinical support, full content library — in Arabic and English. No features reserved for one language. No translation compromise.

41%

Employees experienced high stress the previous day

The scale of workplace mental health challenges demands proactive, accessible, multilingual support.

Source: Gallup Global Workplace Report, 2025

12B

Working days lost to depression and anxiety annually

The economic cost of untreated mental health is direct. Proactive EAP reduces this burden.

Source: WHO Mental Health at Work, 2024

85%+

VIWELL activation rate

Achieved because support is embedded in a daily-use platform — not a separate helpline employees must seek out.

Source: VIWELL platform data

See VIWELL EAP in 30 minutes.

A VIWELL clinical specialist will walk you through the platform, show you what Arabic-language support looks like in practice, and build a deployment plan for your workforce.

No commitment. Reply within 24 hours.

PRIVACY BY DESIGN

Confidentiality built into every layer

Employees engage more when they trust the support is private. VIWELL’s privacy architecture is built to make that trust non-negotiable.

Individual data never shared with employer

HR only ever sees anonymised aggregate data at team level. No individual identifying information is accessible to management — regardless of role or seniority.

Anonymous clinical access

Employees access counselling and CBT through VIWELL without employer visibility. The clinical pathway is entirely private — inside the app they use every day.

Aggregate-only HR reporting

The HR dashboard shows team-level trends, participation rates and wellbeing heat maps — with no individual employee data. DOH exports follow the same privacy standard.

FAQ

Frequently asked questions

  • An Employee Assistance Programme (EAP) is an employer-sponsored wellbeing solution that gives employees confidential access to counselling, mental health support and wellbeing resources. EAPs help organisations improve employee wellbeing, workforce engagement and workplace support accessibility.

  • VIWELL combines proactive wellbeing engagement, bilingual clinical support and workforce wellbeing insights inside one connected platform. Employees can access wellbeing tools, counselling support and educational resources directly through the platform, while HR teams receive anonymised workforce-level reporting.

  • Yes. Employees can access confidential counselling and mental health support directly through the VIWELL platform. Support is available in both Arabic and English through qualified professionals.

  • Yes. Employee confidentiality is protected at every level of the platform. Individual employee data is never shared with employers. HR teams only receive anonymised and aggregate workforce wellbeing insights.

  • Yes. VIWELL provides a fully bilingual experience across counselling support, wellbeing content, employee communications and platform access. Employees can access support comfortably in either Arabic or English.

  • Yes. VIWELL is designed for diverse workforce environments, including corporate teams, healthcare staff, frontline employees and blue-collar workforces across the UAE and GCC.

  • VIWELL includes workforce wellbeing reporting, mental health accessibility tools and DOH-ready reporting capabilities designed for UAE and GCC organisations.

  • Unlike traditional EAPs that focus primarily on reactive helpline support, VIWELL combines proactive wellbeing engagement, bilingual clinical support, workforce analytics and daily employee engagement inside one connected platform designed specifically for GCC workforce needs.

Still have questions?

Speak with a VIWELL specialist to explore the right Employee Assistance Programme for your workforce.

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