VIWELL cookie policy
This Cookie Policy explains how VIWELL uses cookies and similar tracking technologies when you visit our website(s) www.viwell.com It explains what these technologies are and why we use them, as well as your rights to control our use of them. We use cookies to enhance your experience, analyze site usage, and support our marketing efforts. This policy is written to comply with the EU General Data Protection Regulation (GDPR), the UAE Federal Decree-Law No. 45 of 2021, the KSA Personal Data Protection Law (PDPL), and applicable GCC data protection requirements.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Our use of cookies and legal basis
We use Cookies for several reasons. Some cookies are required for technical reasons for our website to operate, and we refer to these as "strictly necessary" cookies. Other cookies allow us and the third parties we work with to track the interests of our visitors and enhance their experience. Our legal basis for processing data via non-essential cookies (Analytics, Performance, Advertising) is your explicit, opt-in consent, which we obtain through our cookie consent management platform (CMP). You are free to provide, refuse, or withdraw this consent at any time.
Managing your cookie preferences
When you visit our website, a clear cookie banner allows you to control which types of cookies we place on your device.
- You must actively consent to non-essential cookies before they are used.
- You can "Accept All" or "Reject All" (excluding strictly necessary cookies).
- You can manage your preferences granularly for each category.
You can change or withdraw your consent at any time by clicking the [Cookie Settings] link available in the footer of our website.
The types of cookies we use
The following table describes the categories of cookies used on our site.
Specific third-party cookies used
We use the following third-party services that set cookies when you provide consent: Google Analytics: Used for site analytics. [Link to Google Analytics Cookie Usage documentation.] Google Ads (AdWords/Display Network): Used to track ad performance. [Link to Google Ad Policy information]. Facebook (Meta): Used for targeted advertising on Facebook and Instagram. [Link to Facebook Ads Information.] LinkedIn: Used for targeted advertising. [Link to LinkedIn Cookie Policy.] Hotjar: Used for heat maps and session insights to improve user experience.
HIPAA considerations
If our website collects any Protected Health Information (PHI) subject to HIPAA, the following applies: Cookies must never be used to transmit PHI to third parties (e.g., Google, Facebook) without specific, HIPAA-compliant patient authorization that goes beyond this general cookie policy. Vendors receiving Protected Health Information (PHI) are required to execute a formal Business Associate Agreement (BAA) prior to service commencement. As standard analytics cookies frequently fail to meet BAA compliance standards, all data collection must be minimized and anonymized to the greatest extent possible.
If you have any questions or concerns about this Cookie Policy or how we handle your data, you can contact:
